Frontline National
November 22, 2021
Newburgh, New York
Job Type


Frontline National is seeking qualified individuals to work as Research Associates (Study Office Associates) to support RTI International in implementing a research project in Newburgh, New York. Please apply online or call our office directly at 513-528-7823 to learn more about this great opportunity!

For the study, recruited research participants will be scheduled for appointments at a local study office in Newburgh, NY. At the office, participants will meet with a Phlebotomist who will collect measurements such as height, weight, waist circumference, and blood pressure, and a blood sample. Participants will also complete a survey about their health, and minor participants will complete a neuro-behavioral assessment. Study office staff will also receive participant urine samples, process blood samples into serum aliquots, and ship the blood, serum, and urine samples to off-site labs for analysis.  The team will be overseen by an on-site office manager or team lead.

Daily responsibilities include, but are not limited to:

  • Using interpersonal and verbal communication skills to communicate effectively with study office leadership and participants.
  • Verifying participant identities and looking up their Participant IDs in the project system to begin their study office activities.
  • Collecting and documenting COVID-19 screening questions (when needed) and temperature accurately.
  • Collecting confidential information and administering Informed Consent Forms.
  • Administering study office participant procedures around intake activities, tracking of completed study visit activities, incentive payment, and rescheduling participants to complete remaining study activities.
  • Administering survey questions verbatim to participants using project-provided tablets and laptops and answering participant questions.
  • Answering the office phone to answer questions, receive incoming calls from participants who have arrived for the appointments, help with rescheduling appointments as needed, and assist with any other participant needs.
  • Adhering to all project protocols associated with participant procedures.
  • Accurately completing all project documents including survey instruments and all reporting forms.
  • Providing a clear explanation of study procedures to participants and their family.
  • Complying with all COVID-19–related safety requirements.
  • May be asked to assist with administering neurobehavioral assessments to children ages 4-17 and their parent/guardian. Would also include scoring assessments and accurately recording outcomes in project forms and systems.
  • May be asked to assist with study office set-up prior to data collection launch.
  • May be asked to assist with participant procedures around collecting and documenting anthropometric measurements.
  • Other duties as required.


  • High school diploma or GED.


  • Research experience preferred; not required.
  • Effective communication skills through speech and listening and have fluency in English through reading, writing, and speaking.
  • Basic computer skills.
  • Able to keep project information confidential.
  • Good attention to detail, excellent documentation skills, and ability to work well in a group environment.
  • Ability to report to work on time as scheduled.
  • Ability to comply with all study ethics practices.
  • Strong written and verbal communication skills.


  • Must be at least 18 years old at the time of employment.
  • National Background Investigation
  • Must be authorized to work in the U.S.
  • Must have a valid driver’s license and reliable transportation to and from study office.

License/Certification and Training:

  • Attend and successfully complete up to 40 hours of project training.
  • Staff must also complete the requirements of an 8-hour research with human subjects training.
  • Personal Protective Equipment (PPE) will be provided as well as training regarding the proper use and disposal of PPE per Center for Disease Control (CDC) guidelines.
  • Hazards: Potential exposure to blood-borne pathogens.
  • As part of preventative measures to protect staff and participants, all staff are encouraged to get vaccinated against COVID-19 prior to beginning work.


  • Available to work, on average, three to five 5-hour shifts per week from approximately October 2021 through March 2022. Study office hours will vary by month, but shifts will primarily start at 6:30 AM and end between 12:00 PM and 2:00 PM Monday through Saturday and 3:00 PM through 8:00 PM once or twice a month. The Office Manager will coordinate shift schedules.
  • Availability for entire training and data collection period.
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