Frontline National
November 21, 2022
Kalamazoo, Michigan
Job Type


Frontline National, LLC, founded in 2004, is a nationally-renowned firm dedicated to identifying and utilizing superior candidates who possess the qualification, energy, and talent to match our high standards and expectations. Frontline National is an SBA certified 8(a), Women-Owned Small Business (WOSB) firm, headquartered in Cincinnati, Ohio. Frontline National is dedicated to providing superior customer service. We have a proven track record and marketplace expertise to successfully employ professionals on a National scale.

Frontline National is seeking qualified individuals to work as an Assistant Laboratory Technician to support RTI International in implementing research projects in Kalamazoo, Michigan.

Study team members will collect data at a Study Office from approximately January 2023 thru August 2023. For these studies, recruited research participants will be scheduled for appointments at a local study office in Kalamazoo, MI. At the office, participants will meet with a staff member who will collect measurements such as height, weight, waist and hip circumference, and blood pressure. Trained phlebotomists will collect a blood sample. Participants will also complete a survey about their health, either prior to their appointment or during their appointment. Depending on the study, minor participants may complete a neurobehavioral assessment. Study office staff will also process blood samples into serum aliquots and ship the blood and serum samples to off-site labs for analysis. The team will be overseen by an on-site Office Manager or Team Lead.

Assistant Laboratory Technician daily responsibilities include but are not limited to:

  • Using interpersonal and verbal communication skills to communicate effectively with study office leadership and participants.
  • Performing proper and accurate sample management, including identification, transport, and processing of participants’ biological samples.
  • Receiving, processing, and temporarily storing biospecimens in freezers and refrigerators.
  • Preparing shipments and shipping biospecimen samples according to study protocols.
  • Tracking biological samples using biospecimen management software.
  • Adhering to all project protocols associated with participant and data collection procedures.
  • Accurately completing all paper and electronic project documents and reporting forms in a timely manner.
  • Providing information on the data collected to appropriate members of the project team as directed.
  • Reporting any observations or subject complaints of adverse events.
  • Maintaining inventory of biospecimen collection and storage materials.
  • Following laboratory safety rules and procedures.
  • Cleaning and sanitizing the laboratory, biospecimen processing equipment, and storage freezers and refrigerators.
  • Managing medical and hazardous waste.
  • Managing and operating equipment safely and correctly.
  • Maintaining cleanliness of medical equipment used and study office areas as assigned.
  • Maintaining participant confidentiality.
  • May be asked to verify participant identities and look up their Participant IDs in the project system to begin their study office activities.
  • May be asked to collect and document COVID-19 screening questions and temperature accurately (when needed).
  • May be asked to collect confidential information and administer Informed Consent Forms.
  • May be asked to administer survey questions verbatim to participants using project-provided tablets and laptops and answering participant questions.
  • May be asked to assist with study office set-up prior to data collection launch or study office close-down after data collection is completed.
  • May be asked to assist with staffing the office phone to answer questions and receiving incoming calls from participants who have arrived for their appointments.
  • May be asked to assist with placing appointment reminder and rescheduling calls to participants.
  • Complying with all COVID-19 related safety requirements.
  • Other duties as required.


  • Potential for exposure to blood-borne pathogens.

Required Qualifications:

  • Completion of an accredited laboratory, biological or life science program (vocational, associate’s, bachelors, or above) OR a High School diploma/GED with combined experience sufficient to fulfill duties required.
  • Basic laboratory and troubleshooting skills and trained in aseptic technique.
  • Effective communication skills through speech and listening and fluency in English through reading, writing, and speaking.
  • Basic computer skills.
  • Availability for entire training and data collection period.
  • Able to successfully complete project trainings.
  • Able to keep project information confidential.
  • Valid driver’s license and reliable transportation to and from the study office.
  • Available to work, on average, 28 hours per week from January through August 2023. Study office hours may vary by month, but primarily shifts will be 6:30 AM to 2:30 PM Tuesday through Saturday. An occasional afternoon or evening shift may be added if participants specifically request a later appointment, but any afternoon or evening shift will be coordinated with the Office Manager.
  • Ability to pass a background check.
  • As part of preventative measures to protect staff and participants, all staff are encouraged to get vaccinated against COVID-19 prior to beginning work.
  • One (1) year of experience processing and shipping biological samples and using biospecimen management software preferred.
  • Prior experience in a medical or research setting preferred.
  • Successfully completed an accredited phlebotomy program preferred.
  • One (1) year of prior phlebotomy experience preferred.

Training & Pay:

  • Attend training for all study protocols, which are currently scheduled for January 2023 and August 2023.
  • Staff must also complete the requirements of an 8-hour research with human subjects training.
  • Pay for this position will vary based on experience


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